Fees and Billing

Multiple Billing Statements:
When you receive treatment at the MCGHealth Medical Center, the MCGHealth Children’s Medical Center or the MCGHealth Ambulatory Care Center, facility charges will be billed separately from physician fees. For professional services delivered by our physicians, you will receive a separate bill from Physicians Practice Group (PPG).

For assistance with any questions about a particular bill, please contact one of the following:

For Hospital Bills:    706-721-2961
For Physician Bills:  706-724-6100

Cost Estimates:
If you request one, we will provide you with an estimate of what you might expect to pay. This estimate will not be exact since we do not know in advance of your doctor’s exam the type of care you will need.

Once you have seen your doctor, if you are going to have a procedure or surgery, our Customer Service staff can provide estimates for the recommended treatment. Ask your provider’s office for the specific procedure code(s) and then contact Customer Service at (706) 721-2961. You may also visit a Customer Service Representative in the Annex Building, located at 1499 Walton Way.

Insurance:
Some insurance plans may require that you get authorization from them before you visit us. Since requirements may differ by plan, please check with your insurance company so you can receive complete benefits from your coverage.

Click here for the insurance plans and networks in which we participate.